Available Positions

Account Representative (Collector/Skip Tracer)

This position is primarily responsible for fielding inbound calls and generating outbound calls to customers in order to maintain company goals and objectives. Account Representatives are responsible for confirming account information and securing payment arrangements. Accounts are worked from the prepayment contact phase through to pre-legal status and make recommendations for repossessions or suits. Account Representatives are further responsible for achieving quantitative and qualitative goals while providing superior customer service. These individuals must possess proven ability to overcome objections, be detailed oriented and capable of communicating with others on a variety of levels. This position requires extensive telephone work and data entry skills.

Clerical

This position is responsible for performing a variety of basic general office duties with a high degree of proficiency and professionalism, within the department. Extensive telephone phone work, handles filing, faxing, processing reports, report generation and distribution, data entry, forms, letters and correspondence, and other documentation preparation. Must be diligent in attention to detail to ensure accuracy of work. Cross training is also required within the department.

Disclaimer Statement - Please be advised that the transmission of a resume or any information regarding your qualifications, whether through fax or e-mail, to ACC, is not an application for employment. If the information you provide appears to meet the general requirements for a position, ACC may contact you and invite you to interview with ACC management.

How to contact Human Resources:

Phone: 248-945-9300

Fax: 248-359-3487

E-mail: resumes@hrdeptsfldmi.com