ALWAYS include the ACC application #, customer name(s), and a description in the email title.
Ex: 123456 – John Smith – Contract Package
Send content directly to the appropriate department and cc your representative.
Example: Sending a title to ACC…
To: Titles@automotivecredit.com
Cc: myrep@automotivecredit.com
Subject: 123456 – Title – Customer Name
Funding
Funding Stips: fundingdocs@automotivecredit.com
Funding Phone: (248) 359-2669 / (323) 673-8450 (en español)
Who’s my funder?
Please Reference your Funding Update for your currently assigned funder.
You can email your funder by the assigned funder name using (first initial)(lastname)@automotivecredit.com – no parenthesis, spaces or characters
Underwriting
Who’s my underwriter?
Please reference your Approval/Counter-Offer/Decline notice in the upper right hand corner, this section will include the date and time, application number, as well as the assigned underwriter and phone number.